Guest services
What to expect, from booking to checkout.
No front desk, no call center — just a smooth, self-serve stay backed by a host who’s actually reachable the whole time.
Your trip, on autopilot
Booking confirmation
You’ll get an immediate confirmation with your reservation code, dates, and total — the same one shown at checkout.
Check-in details
Address, smart-lock code, and Wi-Fi info sent ahead of arrival — self check-in, no waiting on anyone.
The concierge guide
Real local recommendations — boat & bike rentals, boat ramps, restaurants, beaches, and an events calendar — all in one page, no app download.
Checkout reminder
A simple reminder with checkout steps, sent the evening before.
Thank-you & review request
A quick thank-you note with a link to leave a review, and a returning-guest note for next time.
Services included with every stay
Self check-in
Smart lock, no keys to coordinate — arrive and unlock on your own schedule.
Direct owner contact
Message your host directly — no support ticket queue, real answers from someone who knows the house.
Local concierge guide
Boat & bike rentals, boat-ramp parking, restaurants, beaches, and events — curated, not generic.
Open the guide →Questions before you book?
Message your host directly — real answers, not a support queue.
Email us →